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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All BRUKER products

The group "New Technologies" offers for review the products of the plant BRUKER: mass spectrometry systems, spectrometers, diffractometers, spectroscopes, tomographs, microscopes, superconductors and materials
  • Mass spectrometric systems BRUKER
    Mass spectrometric systems
    MALDI-TOFTOF et al.
  • Spectrometers BRUKER
    Spectrometers
    FT-NIR, KR, Terahertz, etc.
  • X-ray diffractometry BRUKER
    X-ray diffractometry
    S2 POLAR, S6 JAGUAR, etc.
  • Magnetic resonance spectroscopes BRUKER
    Magnetic resonance spectroscopes
    Minispec mq-one, etc.
  • Tools for surface analysis BRUKER
    Tools for surface analysis
    Contour GT-K, etc.
  • Preclinical tomographs BRUKER
    Preclinical tomographs
    PET/CT Si78, PSkyScan 1276, etc.
  • Fluorescent microscopes BRUKER
    Fluorescent microscopes
    Ultima 2Pplus, Ultima In Vitro, etc.
  • 3D X-ray microscopes BRUKER
    3D X-ray microscopes
    SKYSCAN 1273, etc.
  • CBRNE Detection BRUKER
    CBRNE Detection
    RAID-M 100, RAID-XP, etc.
  • Metrological solutions BRUKER
    Metrological solutions
    JVX7300F-Z, JVX7300LSI, etc.
  • Superconductors and materials BRUKER
    Superconductors and materials
    MIR-61, MIR-103, etc.
  • Molecular diagnostics BRUKER
    Molecular diagnostics
    Real-Time PCR, etc.
  • Analytical Power Systems BRUKER
    Analytical Power Systems
    SPR-32, etc.

NEW TECHNOLOGIES GROUP

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